Privacy Policy

Effective Date: August 4, 2026

Last Updated: August 4, 2026

WestStar Associates, LLC (“WestStar,” “we,” “us,” or “our”) operates the 21st Century Learning and Development

Solutions online learning website located at:

https://21stcenturylearning.learnworlds.com 

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, create an account, purchase or participate in a course, use our community features, communicate with us, or otherwise interact with our services.

By using the website or our services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information.

Information You Provide

You may provide information such as:

• Name

• Email address

• Account username and password

• Billing address and transaction information

• Course enrollment information

• Responses to assessments, surveys, forms, or assignments

• Course progress, completion information, and certificates

• Community posts, comments, messages, and other user-generated content

• Communications you send us

• Requests for customer support, refunds, or accommodations

Please do not include sensitive personal, financial, medical, or confidential information in community posts, comments, or other publicly visible areas.

Payment Information

Payments are processed through Stripe or another payment service identified at checkout.

WestStar does not ordinarily receive or store your complete payment-card number. Payment processors may collect and process payment information under their own privacy policies and security procedures. Stripe states that it encrypts sensitive payment data in transit and at rest.

We may receive limited transaction details, such as:

• Your name and email address

• Payment status

• Purchase amount

• Transaction date

• Billing country or postal code

• Refund or dispute status

• The last four digits and type of payment method

Information Collected Automatically

When you visit or use the website, LearnWorlds and authorized service providers may automatically collect information such as:

• Internet Protocol address

• Browser and device type

• Operating system

• General geographic location

• Referring website

• Pages viewed

• Login activity

• Course activity and progress

• Video viewing and interaction data

• Cookie identifiers

• Error logs and security information

2. How We Use Information

We may use personal information to:

• Create and administer user accounts

• Process purchases and enrollments

• Provide access to courses and learning materials

• Track course progress and completion

• Issue certificates where applicable

• Operate community, discussion, and comment features

• Respond to questions and support requests

• Send enrollment, purchase, password, course-access, service, and administrative messages

• Review refund requests and supporting documentation

• Maintain website security and prevent fraud or misuse

• Improve courses, content, and website functionality

• Maintain business, accounting, and tax records

• Enforce our Terms and Conditions

• Comply with legal obligations

• Establish, exercise, or defend legal claims

We do not currently use the website to send general promotional email campaigns. We may still send transactional or service-related messages necessary to administer your account, purchases, or courses.

3. Legal Bases for Processing

For individuals in jurisdictions that require a legal basis for processing, we may process information based on:

• Performance of a contract, such as providing a purchased course

• Your consent

• Compliance with legal obligations

• Our legitimate interests in operating, securing, and improving our services

• Establishing or defending legal claims

You may withdraw consent where processing depends on consent. Withdrawal does not affect processing that occurred before consent was withdrawn.

4. How We Share Information

We may share personal information with service providers that help us operate the website and provide services, including:

LearnWorlds

Our website is hosted and operated using the LearnWorlds learning-management platform. LearnWorlds may process account information, course activity, communications, cookies, and technical information on our behalf.

LearnWorlds provides built-in privacy-policy and cookie-policy tools, but requires each school owner to customize those disclosures to reflect the school’s actual practices.

Stripe

Stripe processes payments, refunds, disputes, fraud screening, and related transaction information. Stripe may process or store information in countries outside your country of residence.

Other Service Providers

We may use providers for:

• Website hosting and infrastructure

• Email delivery

• Data storage and backup

• Video hosting

• Customer support

• Security and fraud prevention

• Accounting and tax administration

• Website analytics, where enabled

We will update this policy if we enable material new advertising, analytics, or marketing technologies.

Legal and Business Disclosures

We may disclose information:

• When required by law, subpoena, court order, or governmental request

• To protect our rights, users, property, or security

• To investigate suspected fraud, unlawful activity, or policy violations

• In connection with a merger, sale, financing, reorganization, or transfer of assets

• With your direction or consent

We do not sell personal information for money.

5. Community Features and User Content

The website may offer community areas, comments, discussions, profiles, private messages, or similar interactive features.

Information you post in a public or shared area may be seen, copied, saved, or shared by other users. WestStar cannot control how other users use information that you voluntarily disclose.

You are responsible for ensuring that your posts do not contain: 

• Confidential or proprietary information

• Personal information about another person without permission

• Medical or financial information

• Infringing, unlawful, threatening, or defamatory material

• Advertising, spam, or unauthorized solicitation

We may review, moderate, remove, restrict, or preserve user content as permitted by our Terms and Conditions.

6. Cookies and Similar Technologies

The website uses cookies and similar technologies to:

• Enable logins and account functions

• Maintain security

• Remember user preferences

• Process purchases

• Track course progress

• Deliver embedded content

• Understand website performance

• Support analytics or integrations that may be enabled

More information is provided in our Cookie Policy.

Where required, nonessential cookies will be used only after you provide consent. LearnWorlds provides privacy settings and cookie-consent options within its platform.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide courses and services

• Maintain accounts

• Complete transactions

• Meet accounting, tax, and legal obligations

• Resolve disputes

• Enforce agreements

• Maintain security

• Protect against fraud

Course-access periods may end before our legally required record-retention period ends.

Community posts or comments may remain visible after an account is closed unless we remove or anonymize them. Backup copies may remain temporarily until overwritten through normal system processes.

8. Data Security

We use reasonable administrative, organizational, and technical measures intended to protect personal information.

However, no website, database, email system, or internet transmission can be guaranteed to be completely secure. You are responsible for protecting your password and notifying us promptly of suspected unauthorized account access.

9. International Data Transfers

WestStar is based in the United States, and our service providers may process information in the United States and other countries.

These countries may have privacy laws that differ from those in your country. Where required, service providers may rely on contractual safeguards or other legally recognized transfer mechanisms.

By using the website, you understand that your information may be transferred to and processed outside your country of residence, subject to applicable law.

10. Your Privacy Rights

Depending on where you live, you may have the right to:

• Request access to personal information

• Request correction of inaccurate information

• Request deletion of certain information

• Request restriction of processing

• Object to certain processing

• Withdraw consent

• Request a portable copy of certain information

• Appeal the denial of a privacy request

• Lodge a complaint with a privacy regulator

These rights may be subject to exceptions, identity verification, and record-retention requirements.

To submit a request, email: mlazo@weststarassociates.com

Include “Privacy Request” in the subject line and describe your request. We may request information reasonably necessary to verify your identity.

11. Children’s Privacy

The website and courses are intended for individuals who are at least 18 years old.

We do not knowingly collect personal information from children under 13, and we do not intentionally offer courses to minors. Individuals under 18 may not create an account or purchase or participate in a course.

If we learn that we collected personal information from a child, we will take reasonable steps to delete it.

12. Third-Party Websites and Embedded Content

Courses or website pages may contain links to third-party websites or embedded videos, documents, tools, or services.

Those third parties operate under their own terms and privacy practices. WestStar is not responsible for third-party websites or their privacy practices.

13. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on the website with a revised “Last Updated” date.

Material changes may also be communicated through the website, account notification, or email where appropriate.

14. Contact Us

For privacy questions or requests, contact:

WestStar Associates, LLC

21st Century Learning and Development Solutions

Email: mlazo@weststarassociates.com

Website: https://21stcenturylearning.learnworlds.com

United States